T-Mobile Polska is one of the largest mobile operators in Poland, serving nearly 12 million customers. We provide a full range of telecommunications services to both private and business customers. Thanks to the integration with GTS Poland in 2015, we can offer a full range of ICT services as part of our portfolio, in addition to mobile and fixed-line services. T-Mobile Polska has now grown from a mobile operator into an integrated operator. T-Mobile customers also have the option to take advantage of a full range of financial services as part of T-Mobile banking services – the most advanced and innovative example of synergy between a bank and a telecom company.

Thanks to the most modern, completely upgraded network infrastructure, T-Mobile Polska covers nearly 100% of Poland’s population with its 3G network and more than 83% of the population with the LTE network. Its high quality has been confirmed by an independent network quality study.

The company has approximately 4,400 employees and utilises the best international practices for personnel management. That is why, in 2016, T-Mobile Polska was awarded the Top Employers distinction for the seventh time in a row.

The co-founder and currently the sole owner of T-mobile is the Deutsche Telekom Group, a global telecommunications concern, which includes, among others: T-Mobile and T-Systems. Internationally, the group has over 225 thousand employees and is present in 50 countries around the world, serving nearly 200 million customers. Deutsche Telekom is one of the world's leading integrated telecommunications companies, with some 156 million mobile customers, 30 million fixed-network lines, and more than 18 million broadband lines (more statistics about DeutcheTelekom).

T-Mobile’s operator in Poland is T-Mobile Polska S.A., previously Polska Telefonia Cyfrowa Sp. z o.o. (PTC), which was established in 1995 as a limited liability company. In 1996, Polska Telefonia Cyfrowa commenced its commercial activity under the Era GSM brand and, subsequently, Era.

On 5 June 2011, PTC introduced the T-Mobile international brand to Poland, where it replaced the previous brand of Era. In this way, PTC clients joined the family of over 156 million of worldwide customers who use the services of T-Mobile network.

T-Mobile Polska (previously Polska Telefonia Cyfrowa) is a market leader in innovation. It has implemented numerous projects which have paved the way for the development of the Polish telecommunications market. We were the first Polish operator to introduce products like GPRS to the market, as well as to offer UMTS technology and video-calls with a mobile phone and provide customers with HSDPA and HSPA+ technology for wireless broadband data transfer.

In 2012, we launched the MyWallet service, which covers proximity payments and other services
in the Near Field Communication (NFC) technology. The commercial launch of this advanced solution, integrating the functionality of debit and credit cards with other telephone services, was the first in Poland, not to mention one of the first in Europe (more about MyWallet service).

In 2014, T-Mobile has extended its involvement in projects related to the financial market, starting
a cooperation with Alior Bank with the market launch of its completely new brand of T-mobile Banking Services (more about T-Mobile Banking Services).

In the same year, T-mobile started a cooperation with the PKP Intercity train service, providing Wi-Fi Internet access to passengers. The service will be available in 300 of the most modern rail cars travelling on routes between Warsaw and other major cities of Poland, as well as on selected international routes. As the project develops, passengers will also be provided with multimedia content.

T-Mobile is an avid supporter of innovation and young entrepreneurship. As part of the Hub:raum Kraków project, we offer comprehensive support to startups in four areas: financing, workspace (coworking), advice by mentors and experts and access to Deutsche Telekom resources (such as customer database, technical services, access to infrastructure). This is the only platform offering such extensive opportunities to young entrepreneurs from Central and Eastern Europe.

T-Mobile offers its business customers access to innovative services. One example is proDysk, which protects computers and mobile devices against data loss and also includes the possibility to share files through a mobile account in the safe storage of T-MobileCloud. Another is proAuto for car fleet management.

In 2011, T-Mobile launched a nationwide project to upgrade its telecommunications network, resulting in 99% of the population in the country being within range of our 3G network (more about T-Mobile network upgrade).

At the beginning of 2014, P3 Communications carried out a survey of telecom networks in Poland commissioned by DT. The T-mobile network scored the best among the 4 infrastructure operators, and not worse than the leaders in each category. The best advantages of our telecom network include, among others: the quality of voice calls, average data transmission speeds, or the time to load web pages or play back Youtube videos (more about quality test results).

The survey was redone in late April and May of 2015. In the certified measurements auditor analyzed the quality and effectiveness of phone calls and data transmission quality in LTE networks. Once again best result in the entire survey obtained T-Mobile. Together with a certified survey also 3G network of all the operators was analyzed. In total, among 11 of the quality of telephone calls and data transmissions surveyed indicators, in 9 of them T-Mobile gained the highest score.

Also in 2014, we provided our customers with access to the latest LTE technology, which covers over 77% of the population.

The way we do business has been important since the beginning of T-Mobile Polska. We knew that we could build a strong company only by the passion and commitment of our employees, trust in our suppliers and business partners, quality of services provided to customers and the positive attitude
of the social environment. Thanks to that, we have been able to create one of the strongest telecom brands. Activities as part of responsible business are regularly reported to DT.

In 2013, T-Mobile initiated one of its most popular social initiatives in Poland: Help Measured in Kilometres, the purpose of which is to support children with mobility impairments. As a result, 1 million zlotys were donated to the TVN “Nie jesteś sam” Foundation for purchases of rehabilitation equipment. Many sports and culture celebrities, as well as hundreds of thousands of other participants got involved in the project (more about Help Measured in Kilometres).

At T-Mobile Polska, the final success is the result of the effort of all employees, whose charity involvement was rewarded with the: “100 PERCENT Employee Volunteering Award.”

The company is one of the best-known sponsors of major cultural, sports, educational and charity initiatives nationwide. The most important sponsorship projects include the “T-Mobile Nowe Horyzonty” film festival and sponsorship of top-class football matches – “T-Mobile Ekstraklasa”.

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