In the first quarter of 2023, T‑Mobile Polska:

<ul>
	<li>Achieved a&nbsp;total revenue growth of 10.3% (YoY) despite lower interconnect revenues.</li>
	<li>Recorded a&nbsp;1.1% (YoY) growth in mobile service revenue.</li>
	<li>Achieved an EBITDA AL of -2.9% due to cost increases in a&nbsp;high inflation environment (especially the energy cost which increased by 170%).</li>
	<li>Maintained a&nbsp;low churn rate of 0.7%. for contract customers.</li>
	<li>Added 708,000 users to its customer base (+6%, YoY).</li>
	<li>Recorded a&nbsp;positive net porting result of +13,900 customers.</li>
	<li>Increased the number of broadband internet users to 182,000 (+91,000, doubled YoY).</li>
	<li>Implemented a&nbsp;hybrid power supply system for base stations as a&nbsp;solution to gradually reduce its carbon footprint, the first of its kind in Poland.</li>
	<li>Continued the modernization of its network to provide customers with the highest quality services.</li>
</ul>

In the first quarter of 2023, T‑Mobile Polska achieved significant growth in total revenue and mobile service revenue. Despite a&nbsp;decrease in interconnect revenue, total revenue amounted to PLN 1.72 billion and increased by 10.3% YoY. During the same period, mobile service revenue reached PLN 1.01 billion, representing a&nbsp;1.1% YoY increase. However, a&nbsp;significant increase in costs due to high inflation (especially energy costs which increased by 170%) reduced the EBITDA AL result by -2.9% YoY to PLN 439 million. The sale of devices had a&nbsp;clear impact on the company&#39;s revenue growth.

<img src="/dam/jcr:abe643f0-4bf1-4cf8-837b-e6c73dcee45d/przychody.2023-07-03-08-45-19.png" style="display:inline-block" />&nbsp;<img src="/dam/jcr:2f740e67-f344-4cc0-9c20-250fa88bdc5f/skoryg.-ebitda-al.2023-07-03-11-59-02.png" style="display:inline-block" /><img src="/dam/jcr:b47624ec-3cea-414c-bb52-42df1b1d3ee6/przychody-z-uslug-mobilnych.2023-07-03-11-59-02.png" style="display:inline-block" />

&nbsp;

T-Mobile incessantly invests in network quality to furnish clients with unsurpassed propositions and services. In the first trimester, it pioneered a&nbsp;hybrid power system for base stations in Poland. Such endeavors enable the operator to not merely achieve climate neutrality goals, but also translate to the loftiest satisfaction scores amongst infrastructure operators.

As of early 2023 Deutsche Telekom Group, of which we are a&nbsp;part, was recognized in the Brand Finance Global 500 report as the most valuable brand in Europe. I&nbsp;have no doubt that T‑Mobile Poland&#39;s activities also contributed to this achievement. But it is not the awards that we put first, but our customers. It is for them that we take care of the highest quality of the network, services and their satisfaction every day. And it is with them in mind that we introduce more and more innovations, so that it is T‑Mobile customers who are the first to benefit from reliable solutions that improve their technological experience. This quarter, we were the first operator in Poland to implement a&nbsp;hybrid power system for base stations, but also free trials of T‑Mobile unlimited Internet through e-SIM without switching operators. In doing so, I&nbsp;can assure you that this is not our last word in building the satisfaction of current and future T‑Mobile customers&ndash;&nbsp;stated Andreas Maierhofer, CEO of T‑Mobile Polska.

By the end of the first quarter, T‑Mobile&#39;s customer base increased by 708k year-on-year, reaching a&nbsp;level of 12.5 million. The churn rate in the contract segment remained low at 0.7%. According to the Office of Electronic Communications&#39; number portability report, T‑Mobile achieved the second-best result among infrastructure operators during this period, registering a&nbsp;positive MNP balance of 13,900 new users.

The company witnessed growth in the number of customers across all segments: contract, prepaid, private, and business. Notably, the increase in customers with broadband internet access deserves attention, which currently stands at 182,000 users (an increase of 91,000 YoY). The number of individual clients opting for convergent packages from T‑Mobile also experiences a&nbsp;steady rise.

<img src="/dam/jcr:d3e447fe-0a93-41af-a78a-81b983d6e890/liczba-klientow.2023-07-03-08-45-19.png" style="display:inline-block" /><img src="/dam/jcr:9f8a68f3-a5bb-4fff-ab5d-e80553ef8a85/liczba-klientow-z-szerokopasmowym-dostepem-do-internetu.2023-07-03-11-59-02.png" style="display:inline-block" />

&nbsp;

In the first quarter of 2023, we continued to observe the economy tackling with double-digit inflation levels and high energy prices, which caused T‑Mobile&#39;s energy costs to soar by 170%. Despite these challenging external conditions, we achieved more than 10% increase in total revenues and expanded our customer base to over 12.5 million. We attribute this positive result to several factors. Primarily, it was the significant interest in our broadband internet services and a&nbsp;very evident surge in device sales. I&nbsp;have no doubt that our solid performance is also a&nbsp;consequence of our focus on the network quality leadership, highest customer satisfaction, consistent implementation of market strategy, accompanied with attention to the company&#39;s financial stability&ndash;&nbsp;stated Juraj Andras, T‑Mobile Board Member for Finance.

<h3>Customers increasingly choose convergent offers</h3>

Since introducing linear television to its portfolio in 2022, T‑Mobile has observed steady growth in interest for the convergent Magenta Dom offering, as well as its individual components, which is reflected in the persistent positive balance of number portability. In the first quarter of this year, the operator worked diligently to make joining T‑Mobile and using its products, including convergent packages, even easier. This approach resulted in the implementation of the first-ever free 3-month trial of T‑Mobile&#39;s unlimited internet via e-SIM in Poland, without changing the operator or signing a&nbsp;contract. Being aware of the quality of its services, T‑Mobile also allows customers to test any service for 30 days. The operator is also focused on developing the prepaid segment &ndash; in April of this year, as the first in Poland, it introduced an offer with unlimited calls to Ukraine within the Heyah prepaid plan, and a&nbsp;T-Mobile prepaid offer featuring the largest market package of 4,800 GB extra for a&nbsp;year.

<h3>Continued growth in the business segment</h3>

The first quarter of 2023 for T‑Mobile in the business segment was marked by stable growth. Compared to the same period in 2022, the operator recorded a&nbsp;+28% increase in number portability in the small business area, as well as double-digit growth in sales of top L/VIP offers and fiber-optic contracts. This was the result of consistent communication and sales activities for the MagentaBiznes offer, as well as the implementation of the MagentaBiznes VIP offer aimed at offices. Importantly, in the first three months of 2023, MagentaBiznes customers significantly more often chose top-shelf smartphones.

Meanwhile, in the segment of the largest companies, T‑Mobile focused on customer needs and creating innovative solutions together with them. This resulted in the implementation of three new services. The first, &quot;Secure Internet,&quot; fully secures T‑Mobile&#39;s internet connection without any intervention in the customer&#39;s infrastructure. &quot;Internet Business Pro&quot; addresses the need for rapid changes in local networks, offering cyber protection mechanisms and the ability to build guest networks for customers, which were previously available exclusively to corporations. The third service is &quot;Workspace as a&nbsp;Service,&quot; through which the customer receives appropriately configured equipment for employees and IT support from T‑Mobile. Importantly, the &quot;as a&nbsp;Service&quot; sales model means that the customer pays a&nbsp;monthly fee instead of incurring investment costs, without burdening their credit capacity.

The beginning of 2023 also marked T‑Mobile&#39;s establishment of two significant partnerships. The operator became a&nbsp;partner of the postgraduate studies &quot;Cybersecurity Management&quot; at the Leon Kozminski Academy in Warsaw, which will help educate new experts in this field. Meanwhile, the collaboration with Siemens will enable offering customers even more possibilities in the area of industrial networks (campus networks).

<h3>Highest network quality</h3>

In the first quarter of 2023, T‑Mobile continues network investments to provide customers with the best quality of services. As the customer base and data transmission demand have increased, data traffic in T‑Mobile&#39;s network rose by 3% compared to the fourth quarter of 2022 and by 30% year-on-year. T‑Mobile addresses these trends by constantly modernizing its network and preparing it for increased loads. In the first quarter, the operator modernized approximately 300 base stations and continued investments in expanding the 5G network. The 5G signal was launched in the 2100 MHz band at over 480 base stations, increasing their number to more than 5,620, and the country&#39;s territorial coverage is at 47% of the population. In 2022, T‑Mobile began optimizing its network to support the development of 4G/LTE and 5G while phasing out old technology like 3G. In the first quarter, the process gained full speed and the 3G network was turned off in most of Poland. not only Network modernization contributes to offering customers the highest quality services using the best technology but also to reducing energy consumption in the operator&#39;s network.

At the same time, the operator consistently implements the ESG strategy, aiming to achieve environmental neutrality throughout the supply chain by 2040, also by applying innovative solutions using renewable energy to power base stations. In addition to installing photovoltaic panels on base stations and other telecommunications facilities, the operator introduced a&nbsp;hybrid installation powering a&nbsp;base station with solar and wind energy. The base station in Brudzowice is the first project of this type in Poland. T‑Mobile plans to introduce similar systems in other locations.

<h3>Steadily towards climate neutrality</h3>

The first quarter of 2023 in terms of responsible business actions involves the consistent implementation of the ESG strategy, hence the operator&#39;s further eco-friendly initiatives. The company decided to reduce the plastic cards on which SIM cards are delivered. This solution will save about 8 tons of plastic materials annually. In its actions, T‑Mobile is also moving towards climate neutrality. As a&nbsp;sign of its full commitment to supporting climate neutrality actions, the operator not only turned off the lighting in its headquarters during this year&#39;s Earth Hour but also summarized the results of its recent actions. Thanks to the analysis of the most energy-consuming instances in the main headquarters building and the introduction of several changes, 12% of energy and 33% of heat from the municipal network were saved compared to the same period in the previous year. Additionally, changes introduced to the vehicle fleet allowed saving 900 tons of CO2 and reducing emissions by 35%.

In the last quarter, the company also implemented projects in the field of digital inclusion. On the occasion of Grandparents&#39; Day, the company reminded about the &quot;Network of Generations&quot; campaign and a&nbsp;free technology course. In February, the operator&#39;s new solution, &quot;8 for Seniors,&quot; premiered. By contacting the Customer Service Office and choosing number 8, customers can access new facilities prepared for the elderly.

<img src="/dam/jcr:e37555c6-99fa-4ee7-8b61-b38a997ed799/wyniki_tmpl_1.-kwartal-2023-r.-w-liczbach.2023-07-03-08-45-32.jpg" />

t-mobile-polskas-results-in-the-first-quarter-of-2023

T-Mobile Polska's Results in the First Quarter of 2023

There&rsquo;s no place like home &ndash; this is where we spend our free time, see family and friends, study, work and relax. Everyday life is also about the surroundings, tools and technologies that support us. A&nbsp;soft armchair, a&nbsp;coffee machine, TV with our favourite channels or stable internet. The increased interest in bundled services for the home is no surprise, which is also confirmed by our research. As many as 94% of users prefer to purchase Internet and TV packages from one provider! Here, however, several barriers emerge: the available market offers often do not provide satisfactory quality, entail the necessity to choose an expensive package or pay for services we simply do not need. Often there are also interesting promotions, but the offer is so complex that it is difficult to understand what we are actually buying and on what terms. The convergent Magenta Home offer is therefore an option that provides users with all that is technologically necessary at home, while removing the barriers that customers have had to face.

At T-Mobile, in line with our strategy, we are gradually changing to provide customers with an unlimited experience. This is possible thanks to solutions without unnecessary restrictions, as well as the bundling of individual services &ndash; so that T-Mobile users can get everything they need from one provider &ndash; in the highest quality available. For this reason, we have consistently strived to become a&nbsp;company with fully convergent offer. The launch of Magenta Home is a&nbsp;sign that we have successfully gone through this process and today we have a&nbsp;full range of bundled services, including TV &ndash; explains Andreas Maierhofer, CEO of T-Mobile Poland. With this new proposal including the TV package, we also want to emphasize that premium quality home services are not an option today, but an absolute right. Our new proposal therefore allows customers to enjoy the full potential of technology in each of our services.

<img src="prosciej-sie-nie-da-startuje-nowa-oferta-magenta-dom.jpg/{_document}/hippogallery:original" />

&nbsp;

Magenta Home &ndash; home without any limits and on your terms&nbsp; 
The latest offer has been designed to provide customers with what they need most in an enhanced version, free from barriers or limitations often encountered in the market. Research conducted by T-Mobile shows that for as many as 95% of Poles, good internet quality is of key importance, and furthermore 96% appreciate when offers are flexible and &#39;tailor-made&#39; when buying services.

We created the Magenta Home offer based on three pillars &ndash; flexibility, simplicity and lack of limitations. Apart from that, it was clear to us that the solution must offer the highest possible quality regardless of the package. As a&nbsp;result, our new proposition allows customers to easily make changes - depending on what they need at the moment. In addition, it is transparent and, most importantly, offers an unlimited experience. Customers do not have to worry that their package &ndash; even mobile internet on their phone &ndash; will run out, and the quality of home internet will not keep up with their pace of life &ndash; said Goran Markovic, Board Member at T-Mobile Polska, Chief Commercial Officer B2C. This is another step in the development of our portfolio after we were the first operator in Poland to launch an offer with a&nbsp;completely unlimited 5G subscription, or an unlimited home internet offer based on 5G/LTE technology with Wi-Fi 6.

As part of the Magenta Home subscription offer, the user is provided with unlimited calls, SMS and MMS in the country and in roaming in the EU, as well as unlimited data for mobile internet on the smartphone with a&nbsp;speed of up to 30 Mbps. The subscription also includes one year of free access to the Rozrywka bez Ograniczeń service, thanks to which the client can use the same or a&nbsp;different streaming platform every month &ndash; such as Legimi, Tidal or HBO Max.

The second element of the package is fibre-optic internet with a&nbsp;speed of up to 300 Mb/s. The third component is a TV service with 130 channels (including, among others, HBO, Disney family channels, Eleven Sports, and TVN24) in the L package at a&nbsp;promotional price for a year. Additionally, access to the Player platform for 12 months (ad-free version) as a&nbsp;gift and a&nbsp;wi-fi router are included. Customers will pay 95 PLN per month for the whole package. After the 12-month promotional period, clients can decide for themselves whether they want to keep the highest package of 130 TV channels or opt for a&nbsp;smaller one. There are three options altogether to choose from &ndash; S&nbsp;with 60 channels at the same price, M&nbsp;with 110 channels for a&nbsp;total of 120 PLN for the whole offer and L&nbsp;for 145 PLN a month. But that&#39;s not all &ndash; those choosing the latest T-Mobile offer can expect complete freedom in this matter! Every month, they can modify the type of TV package according to their needs. For example, one month you can decide on package L, after month &ndash; S, while keeping the other, unlimited elements of the offer unchanged. The decision is up to the user. Modifications can be made easily via the application, without leaving home &ndash; it couldn&#39;t be simpler!

<img src="magenta-dom_cennik_3-uslugi.png/{_document}/hippogallery:original" />

&nbsp;

We have also prepared an attractive solution for those who are not interested in a&nbsp;package with a&nbsp;mobile subscription. Fiber optic internet with up to 300 Mb/s and TV package is available on similar terms. Also in this case, customers may use 130 channels during the promotional period and the whole set will cost them 70 PLN (T-Mobile customers who already have a&nbsp;number with us can buy this package with a&nbsp;discount of PLN 20 as part of Korzyści dla Domu program). After six months, however, depending on the TV package they choose, the price will amount to 70 PLN in the S variant, 95 PLN in the M option and 120 PLN in the case of the L offer.

<img src="magenta-dom_cennik_2-uslugi.png/{_document}/hippogallery:original" />

&nbsp;

Additionally, with the offer of TV for just 1 PLN, the user receives a&nbsp;modern decoder, which - apart from using the TV package within the Magenta Home offer &ndash; also gives access to the vast world of Android TV apps and services. Thus, the customers may also use a&nbsp;variety of platforms, such as HBO Max, and thanks to the smart functions, their favourite series or films will be available at any convenient time. On top of that, the customers do not have to connect the decoder only to the Magenta Home service &ndash; they can use it to access the services they already own or buy occasionally. The device also allows recording and storing up to 100 hours of recordings for up to 180 days and provides access to programmes aired up to 7 days back.

<img src="dekoder.png/{_document}/hippogallery:original" />

&nbsp;

Magenta Home offer will be available for in-store and remote sales beginning Monday, July 4, 2022.

&nbsp;

Home is not just four walls. It is a&nbsp;place where we work, study and spend time with our loved ones. And now, for T-Mobile customers, it is also a&nbsp;space free of any limits! We are introducing a&nbsp;unique Magenta Home offer, thanks to which users will be able to easily enjoy both a&nbsp;fully unlimited mobile subscription and excellent fibre-optic internet, but also a&nbsp;new feature in our range: TV service! For maximum freedom, our customers will even be able to adjust the number of available channels to their current needs on a&nbsp;monthly basis. And it is still not the end &ndash; to celebrate the premiere of the new offer, services such as Rozrywka bez Ograniczeń or access to the Player for a&nbsp;year as a&nbsp;gift from T-Mobile will be waiting for our customers.

News

T-Mobile Polska's Results in the First Quarter of 2023

It couldn't be simpler! New Magenta Home offer with unlimited mobile plan,...