<img alt="T-Mobile_Cinkciarz.jpg" src="/dam/jcr:596a555c-3b1b-4b58-87e2-3abdc4f78aba" style="height:338px" />

One of the largest Polish fintech companies &ndash; Cinkciarz.pl &ndash; and T‑Mobile Polska &ndash; the operator with the highest quality of network in Poland according to P3 Communication &ndash; have signed a&nbsp;contract of indefinite duration. By working with Cinkciarz.pl, T‑Mobile is developing an approach to offering its customers products of the highest quality. Cinkciarz.pl is a&nbsp;leader in the currency exchange industry on the Polish market, which is confirmed by over a&nbsp;million application downloads, which places the company on an equal footing with global competitors. Thanks to the cooperation with Cinkciarz.pl, T‑Mobile will facilitate customers&#39; access to the best applications.

T‑Mobile Polska serves over 10 million customers in Poland. At the end of June, the operator expanded its offer with fiber internet and entertainment services, thus joining the group of convergent players on the Polish market. By developing its own services and partnerships with other industry leaders, T‑Mobile is focused on the careful selection of top quality products. Teaming up with Cinkciarz.pl perfectly complements T‑Mobile&#39;s offer by offering a&nbsp;tool for transferring money to 30 countries &ndash; quickly and securely.

Other applications pre-installed by T‑Mobile include T‑Mobile Bankowe, Naviexpert, Netflix, Tidal, Active Lock Screen, Storytel, Facebook, Instagram, and Messenger.

The money transfer service is provided by Conotoxia Sp. z&nbsp;o.o.

T‑Mobile and Cinkciarz.pl have established a&nbsp;long-term cooperation. Thanks to the partnership, T‑Mobile customers, who decide on a&nbsp;subscription plan with an Android phone, will be able to use the Cinkciarz.pl application for money transfers already installed on their smartphones.

cinkciarzpl-and-t-mobile-join-forces

Cinkciarz.pl and T‑Mobile join forces

Customer growth, consistent earnings dynamics increase in each quarter, growth in all segments despite the still unfavorable macroeconomic situation. 
 
T-Mobile Poland:
<ul>
	<li>Achieved constant EBITDA AL growth rate starting in the second quarter and culminating in 5,3% growth in the fourth quarter. As a&nbsp;result, at year-end, recorded an increase in EBITDA AL of 1% compared to 2022. </li>
	<li>Recorded a&nbsp;fourth quarter revenue growth of 2,8% and the full year revenue growth of 5,5%. </li>
	<li>Observed improving sales of service bundles, increasing popularity of fiber optic services, and growth in the business segment. </li>
	<li>Expanded its fiber coverage by 1 million households, developed its entertainment portfolio and convergent packages to offer customers a&nbsp;complete range of products for the entire household. </li>
	<li>launched Magenta Moments, an engagement program that offers customers bonuses and services from T‑Mobile partners. </li>
	<li>Invested in network quality for customers, particularly in upgrading base stations with a&nbsp;plan to launching a&nbsp;5G network on new frequencies when radio permits were received.</li>
</ul>

At the end of 2023, the number of T‑Mobile mobile customers stood at 12.6 million - a&nbsp;result that was achieved despite the deactivation of about 250,000 SIM cards offered as part of the relief efforts for refugees from Ukraine. Importantly, T‑Mobile also achieved positive number portability results in each of the four quarters of the year. At the same time, the number of fixed broadband customers increased to 260,000, up more than 100,000 from 2022.

<img alt="Mobile customers (ths.)" src="/dam/jcr:da2bce25-530e-42fa-bfe0-c8b5ce1c0c42/EN_Klienci_mobile.2024-02-22-17-46-22.png" style="display:inline-block" />&nbsp;<img alt="Fixed Broadband Customers" src="/dam/jcr:b580d0f3-d8bb-4442-88e2-452d651f2f81/EN_Klienci_FBB.2024-02-22-17-46-22.png" style="display:inline-block" />

Continuously growing in popularity among customers were service bundles that include entertainment or fiber internet in addition to voice services. The latter, in particular, is gaining in popularity, which is also linked to the expansion of T‑Mobile&#39;s fixed-line internet coverage. Last year, the operator entered into wholesale agreements with the operator Vectra and Polski Światłowod Otwarty, which in time will allow it to reach up to 10 million Polish households with its offer. At the end of the year, the number of households within reach of the fiber-optic offering reached 6.4 million. The increase in the number of customers and an increase in the number of people choosing a&nbsp;greater number of services and higher tariff plans providing users with more options, as well as growth in all business market segments with a&nbsp;particular focus on the areas of ICT and security, translated into an increase in the company&#39;s yearly revenues by PLN 362 million, or 5.5% (y/y).

<img alt="Total Revenue" src="/dam/jcr:6add4205-2e75-4043-9289-10421edd2c14/EN_Przychody.2024-02-22-17-46-22.png" style="display:inline-block" />

In 2023, we have taken a&nbsp;major step forward in terms of quality of customer care, service, the increased variety of offers and tailoring them to customers&#39; needs. We can clearly see that our convergent offer is gaining in popularity, and the expansion of fiber optic service coverage as well as the recently launched 5G Even More network make it possible to reach more customers with a&nbsp;complete range of services. An important element of our customer appreciation strategy was also the launch of Magenta Moments, the first such program among Polish operators in which free bonuses and discounts prepared in cooperation with the best Polish and international partners await customers &ndash; said Andreas Maierhofer, CEO of T‑Mobile Poland &ndash; However , we still see the impact of rising costs due to inflation, which limited the growth dynamics of EBITDA AL growth in the first quarter. Despite this, we improved each quarter, especially in Q4 which lead to an full-year EBITDA AL growth of 1%. We intend to continue to invest in the best customer experience based on superior network and service quality and customer care as well as convergent solutions for individual and business customers. 

In 2023, the operator recorded a&nbsp;visible increase in operating expenses, which include a&nbsp;40% increase in electricity costs compared to 2022, as well as the cost of rents and fees denominated in contracts in euros. Outlays for employee salaries also increased as a&nbsp;consequence of the decision to raise salaries taken at the end of 2022. Among the factors that will help in the long term to limit the impact of energy cost increases on T‑Mobile&#39;s results, one of the most important is the establishment of 3 photovoltaic and 2 wind farms under the vPPA deal, producing green energy for the T‑Mobile contract. This, combined with revenue growth, resulted in an increase in the full-year EBITDA AL to PLN 1.79 billion, 1% higher than the previous year. Looking at the fourth quarter alone, the EBITDA AL result grew 5.3% year-on-year.

<img alt="Adj. EBITDA AL (4Q)" src="/dam/jcr:a02b0816-4f49-4496-a95d-011cecb6050e/EN_EBITDA_Q4.2024-02-22-17-46-22.png" style="display:inline-block" />&nbsp;<img alt="Adj. EBITDA AL (FY)" src="/dam/jcr:6616dc25-0a3a-42ef-97cc-34688878d070/EN_EBITDA_2023.2024-02-22-17-46-22.png" style="display:inline-block" />

The last year would be challenging in itself, because of all the headwinds we had to endure related to difficult economy and especially: inflation. But the fact that under these conditions we executed a&nbsp;massive network rollout aimed at providing our customers with the best 5G experience makes it an even more notable achievement &ndash; said Juraj Andras, CFO of T‑Mobile Polska &ndash; Thanks to a&nbsp;proven strategy, as well as a&nbsp;solid commercial and financial performance we managed to succeed in all that, but also to provide the company the solid foundation for growth. The fact that in executing our vPPA contract we combined our care for environment and delivery of concrete financial goals shows that our commitment for sustainable growth really yields great effects. 

Other key developments for the company include the opening of T&nbsp;Hub, a unit aimed at implementing projects for the entire Deutsche Telekom Group. These include such areas as application systems engineering, innovations in network services or global connectivity solutions.

In 2023, T‑Mobile has been consistently fulfilling goals of its ESG strategy. When it comes to environment protection, it focused on changes that will bring it closer to achieving full climate neutrality as early as 2040, but it also did not forget the vitally important area of circularity. In social activities, the company focused on projects targeting Generation Z&nbsp;and seniors, in which it educated on safe Internet use.

T-Mobile focuses on convergence and the best customer experience 

For T‑Mobile, the past year has been mainly about developing and selling convergent services, as well as providing the best customer experience. In 2023, the operator expanded the portfolio of its MagentaTV service by 29 new channels, providing access to 159 channels in total as part of its TV packages. The company has also increased the number of titles in its VOD collection, offering customers access to more than 1,000 videos.

In the case of fiber offerings, the number of orders has increased by 20% over 2022, while the number of TV services sold increased by as much as 87%. The share of bundled service sales from the operator has increased as well. Currently, 60% of the fiber contracts signed at T‑Mobile are sold in bundles, i.e. combining at least two services, i.e. combining at least two services.

In 2023, T‑Mobile became the first in the market to enable a&nbsp;free 90-day trial of unlimited internet via e-SIM without having to switch operators or sign a&nbsp;contract. The end of the third quarter saw the premiere of Red Bull MOBILE&#39;s subscription-based no-obligation offer by T‑Mobile with unlimited internet for six months also available with an eSIM card. In the fourth quarter the operator launched its Magenta Moments customer appreciation programme, which has already accumulated 850k users.

Additionally, good results were achieved by the sales of devices branded with the T&nbsp;brand: the next edition of T&nbsp;Phone, as well as T&nbsp;Tablet. The latter achieved an impressive 70% share of the operator&#39;s sales in the Android tablet segment.

Continued growth in the business segment

Over the course of the year in the B2B segment, T‑Mobile recorded growth in both the smaller business and corporate customer areas. Among small businesses, the refreshed MagentaBIZNES tariffs continue to enjoy success, resulting in a&nbsp;growing customer base. What is more, customers are increasingly reaching for the highest tariff variants and contracts with fiber. To meet the cybersecurity needs of SME customers, in October T‑Mobile offered them the &quot;Protection on the Network&quot; service, which is a&nbsp;comprehensive security solution for mobile devices that does not require a&nbsp;heavy burden on the budget or the need to hire additional IT specialists.

Also in the corporate area, interest in ICT and cyber security services remained remarkably high. In response, T‑Mobile offered its customers &quot;Secure Internet&quot; - a&nbsp;service that makes it possible to fully secure a&nbsp;company&#39;s Internet connection without intervening in the customer&#39;s infrastructure. Other innovative products introduced this year for the high end of the market include &quot;Business Internet Pro,&quot; which enables quick changes and secures the customer&#39;s network, and the &quot;Workspace as a&nbsp;service,&quot; where the customer receives properly configured employee hardware and IT support from T‑Mobile without incurring investment expenditures. Another area of growth was smart city solutions, including those that help protect the environment. T‑Mobile, together with the City of Wroclaw, launched a&nbsp;project to monitor water in the Oder River, using a&nbsp;special buoy to measure water levels in real time and relaying the measurements to researchers.

The operator ended the year in the business segment with the introduction of a&nbsp;comprehensive T&nbsp;Business offer, combining the competencies of T‑Mobile and T‑Mobile Polska Business Solutions (formerly T-Systems) to respond even better to the needs of the most demanding customers through an even closer combination of the two companies&#39; competencies and closer cooperation.

Network quality Even More

In the area of technology, T‑Mobile has introduced a&nbsp;number of projects geared toward the continuous improvement of the quality of service for customers, and in particular the preparation for the launch of a&nbsp;significant number of base stations of the 5G Even More network, which operates in the 3.x GHz band. To this end, T‑Mobile not only upgraded more than 1,300 base stations, but also carried out a&nbsp;program to expand the fiber-optic links connecting them to the T‑Mobile network. During 2023 alone, T‑Mobile built 700 km of its own fiber-optic links, and the percentage of C-band stations connected by optical links at the end of December reached 87%.

The second important decision from the point of view of network development was the shutdown of the third-generation network. At the beginning of the year, T‑Mobile decided to accelerate the process so that the last 3G stations would be out of service by the end of April. A&nbsp;project to launch LTE900 coverage based on the frequency resources recovered in this way has been implemented - this allowed us to offer customers a&nbsp;newer, faster and more efficient technology, which will further support the operation of the 5G Even More network.

At the end of the year, a&nbsp;total of 12332 base stations were operating in the magenta network. 60% of the country&#39;s population was within range of the 5G network delivered using DSS (Dynamic Spectrum Sharing) technology based on 2.1 GHz frequencies, and the 5G Even More - operating in the C-band - will be available on more than 2,000 base stations in the first half of 2024 and will cover more than 26% of the population.

Responsible business 

T-Mobile continued its climate-centric efforts in 2023. It has already met all of its electricity needs from 0-emission sources since 2021, and in 2023 the company focused on reducing its own emissions. In the space of 12 months, it managed to reduce them by 28%. During the same period, wind farms and photovoltaic installations built for the implementation of T‑Mobile&#39;s vPPA, as well as photovoltaic installations installed at the operator&#39;s facilities, produced a&nbsp;total of 68.2 GWh of energy, thereby contributing to the reduction of its carbon footprint by about 50,000 tons.

In the fourth quarter of 2023, T‑Mobile&#39;s concern for the planet was intertwined with initiatives for excluded communities. As part of its Christmas campaign, the company joined forces with Noble Parcel and engaged its customers in the &quot;Old phones work wonders&quot; campaign. The more they found in special containers in the operator&#39;s showrooms, the greater the support for the organization - up to one million zlotys!

In addition, in the fourth quarter of 2023, T‑Mobile consistently implemented activities that support the fight against digital exclusion. First, it launched a&nbsp;new educational campaign #HEJTOUT, in partnership with the SEXEDPL Foundation. Its goal is to equip young people with tools and strategies to minimize the negative psychological effects of experiencing hate, but also to draw the attention of their adult environment to the problem. What&#39;s more, the brand has announced a&nbsp;partnership with Success University, which aims to enable young women to realize their dreams and take their first steps in the fascinating world of IT with the support of experts and experienced industry practitioners.

However, supporting the youngest generation is not the end of the company&#39;s activities in this area, as it has become involved in the activities of the Digital Seniors Coalition, which brings together 22 private organizations, including the largest chambers, unions, federations or foundations specializing in new technologies and digitization in the broadest sense. Its main goal is that by 2030 at least 70% of seniors in Poland will use the Internet and digital services, and 70% of companies offering digital services and products will have an offer and communication tailored for them.

t-mobile-polska-2023-results

T-Mobile Polska’s 2023 results
Customers appreciate quality - a strong year by T-Mobile.

In the second quarter of 2023, T-Mobile Poland:
<ul>
	<li>Improved revenues by 2.7% (y/y), despite the still visible negative impact of interconnect rate regulation,</li>
	<li>in the face of rising operating costs, stabilized EBITDA AL on the level of PLN 466 million, achieving an increase of 0.2% (y/y),</li>
	<li>increased the number of mobile customers by 350,000 (y/y) and developed its broadband customer base,</li>
	<li>consistently implemented its ambitious ESG strategy, focusing on pro-environmental projects,&nbsp;</li>
	<li>increased sales of post-paid services and convergent packages,</li>
	<li>recorded an increase in the customer base of ICT services and tariff plans SOHO companies,</li>
	<li>modernized its network infrastructure, through the development of the LTE coverage on the basis of resources recovered from the 3G network and for the preparation of 5G based on the new awaited spectrum.</li>
</ul>
&nbsp;

At the end of the second quarter of 2023, T-Mobile Poland&#39;s customer base comprised of 12.460 million customers, an increase of 353,000 (2.9 per cent) compared to the second quarter of last year. At the same time, the number of active prepaid cards decreased compared to the first quarter 2022 as a result of the deactivation of inactive support cards offered customers from Ukraine. Comparing year over year prepay customer base grew by 193 thousand and the number of postpaid customers increased both compared to the first quarter and year over year. All of this combined with the growing popularity of higher tariff plans and convergent packages, the increase in revenues from ICT services and exceeding 200,000 broadband users, allowed T-Mobile to generate revenue growth of 2.7 per cent despite the loss of some operator billing revenue due to MTR regulation. T-Mobile&#39;s revenues for the period amounted to PLN 1.66 billion. 
The second quarter of the year was another one in which the company faced an increase in operating costs. In particular, the cost of electricity purchase grew, although this increase was largely offset by the positive effects of the vPPA contract. As a result, the operator generated quarterly AL EBITDA of PLN 466 million, a level similar to that of the same quarter last year, with a slight increase. This increase represents a reversal of the negative trends observed in the previous two quarters, with an improvement in AL EBITDA of PLN 27 million compared to the first quarter of the year. 
 
With T-Mobile, we want customers to have access to a complete service offering. That is why we focus on convergent packages, combining fixed, voice and entertainment services. But this entire offering would not be complete without our care for the highest quality technology and most importantly: customer service. We see this combination yielding strong results. Unfortunately, recent quarters have seen, in addition to commercial success, cost growth so intense that at times it offset the benefits of revenue growth - this has been the case in the last two quarters. It is therefore wording very good news that we are ending the second quarter of 2023 with a reversal of this trend. The partial mitigation of the effect of the increase in operating costs thanks to the commissioning of the first green energy farms under the vPPA, combined with very satisfactory commercial results, has resulted not only in a stabilization of the result, but even in an improvement, said Andreas Maierhofer, CEO of T-Mobile Poland. 
 
The virtual Power Purchase Agreement signed last year, under which 5 photovoltaic and wind farms are being built specifically for the T-Mobile contract, is now not only one of the key elements of T-Mobile&#39;s environmental care strategy, but also an important tool for compensating for rising energy costs. With 3 PV farms already in operation, it is possible to largely limit the impact of an annual over 60 per cent increase of in the cost of purchasing energy. The wind farms will be commissioned in the second half of the year, making it possible to offset this burden even more effectively. 
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<div style="text-align:center">&nbsp;</div>
 
The divergence between revenue growth and its reflection in profitability result shows how seriously the business of companies like ours is affected by the continuing significant increase in costs. This is especially important now that we are not only investing in the development of our mobile network, but also expanding our fibre infrastructure, data centers, developing our ICT and security competences, and are ready to invest in the rollout of the 5G network in the coming months, said Juraj Andras, T-Mobile Polska CFO. All this is possible thanks to the actions initiated and implemented before: the adoption of a strategy focusing on quality and constant concern for the financial stability of the company, which are paying off today and allow us to operate with full efficiency despite the difficult economic environment. 
 
Another milestone from T-Mobile&#39;s perspective in the second quarter was the creation of T Hub unit in Poland &ndash; a structure dedicated to drive, contribute to, and deliver various international scale projects for the Deutsche Telekom Group. Over the next 3 years, the T Hub will employ 500 IT, NT and other specialization experts, carrying out tasks both for the DT Group itself and for the needs of the company&#39;s customers, including the automotive and banking sectors, EU digitization solutions or German government projects. 
&nbsp;
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Focus customer experience and convergent offers 
 
T-Mobile is continuing its strategy of providing its customers with the best possible experience, and starting in the second quarter of 2023, it is giving prospective users this opportunity as well. This is made possible by introducing a 30-day service trial option to all post-paid and bundled offers. At the same time, T-Mobile is the first operator in Poland to provide the opportunity to test mobile internet for free for 3 months via eSIM without changing the current operator. 
Equally important, T-Mobile is betting on the development and promotion of convergent services. In the second quarter of this year, the operator not only expanded its MagentaTV service with 12 new TV channels, but also offered customers to purchase convergent services for up to 9 months for free. Such measures translated into an increase in interest in service bundle offerings &ndash; comparing sales of service bundles with fiber in the second quarter of 2023 to the preceding quarter, the increase was 6.8%, while the operator recorded a 22% increase in sales of fiber alone, comparing the second quarter of 2023 to the same period in 2022. 
 
Technology to empower business and cities 
 
The second quarter of 2023 in T-Mobile&#39;s business segment sees the continuation of the development of technologies that support not only companies, but also cities and the planet. Thus, for large corporations, the operator has implemented the &#39;Secure Internet&#39; service, which allows for comprehensive protection of a corporate internet connection. Smaller businesses, on the other hand, can grow faster with T-Mobile thanks to the refreshed MagentaBIZNES offer, in which the operator has been offering an extended range of services since mid-May this year. The offer has been enriched with, among other things, higher transmission speeds, a higher data limit or higher device discounts. Activities focused on creating solutions that allow small and medium-sized companies to grow in the second quarter of 2023 resulted, among other things, in more than 15,000 customers with active fibre service and another period with a positive balance of number portability. 
Equally importantly, the new technologies implemented by T-Mobile are also a positive influence on the development of cities and the planet. Already a special measuring buoy is floating in Wrocław, monitoring the state of pollution in the Oder river, and the operator received an award at the Smart City Forum for its smart metering solutions for another year in a row. T-Mobile is continuing its partnerships in education area and development projects, including with Siemens in the area of private campus networks, with the Krak&oacute;w Technology Park in the area of Industry 4.0 and with Kozminski University in Warsaw in the area of postgraduate studies in Cyber Security Management. 
 
Investing in the quality of service 
 
Following the shutdown of the 3G network, T-Mobile is focusing on getting LTE base stations up and running as quickly as possible in its place. Customers can already take advantage of 3100 stations upgraded from 3G to LTE, which means not only an increase in data speeds, but also an improvement in the quality of voice calls thanks to voice-over-LTE technology. At the end of the second quarter, 70% of the voice traffic on the operator&#39;s network was already via VoLTE and VoWIFI. But this is not the end of the improvements. T-Mobile is consistently continuing development of &nbsp;its 5G network based on the 2100 MHz frequency and DSS technology and preparing infrastructure for the upcoming rollout of 5G based on the new awaited 3,6 GHz spectrum. In the second quarter, the number of base stations offering fifth-generation network coverage in this technology exceeded 50% of all stations available on T-Mobile&#39;s network, and the 5G network now reaches more than half of Poland&#39;s population. In Q2 the amount of data traffic in T-Mobile&rsquo;s mobile network grew by 25% year-over-year. 
In the second quarter of 2023, T-Mobile once again proved that technology can serve the environment. At the end of April, the operator launched a test power supply installation for the base station, which consists not only of the already used photovoltaic panels, but also wind turbines and an energy storage system. Equipped with a new, ecological power supply system, the base station in Brudzowice is the first project of its kind in Poland. 
 
Responsibly for the environment 
 
In addition to the development of environmentally friendly technologies, the operator can also boast two implementations that are closely related to the support of biodiversity. The first is the launch of an analytical buoy that monitors the state of the water in the Oder River, making it possible to detect possible threats at an early stage. The second is the implementation of an bird monitoring project - thanks to the loggers set up, scientists can track and analyse the behaviour of endangered species of eagles. The company&#39;s commitment to environmental topics was further complemented by its involvement in this year&#39;s Earth Day celebrations, which included the creation of an employee zone. For a week, it promoted green solutions and encouraged employees to, for example, donate their old phones or test new electric cars. 
In the whole first half of the year T-Mobile cut its total energy consumption by 5% and CO2 emissions by 24% compared to the adequate period of 2022. Currently 100% percent of the energy used by the company comes from renewable resources. Comparing to the year 2019 when T-Mobile announced its carbon footprint improvement program the company decreased its CO2 (indirect and direct combined) by 99%. 
It is worth mentioning that the operator received two prestigious awards in the last quarter: &quot;Polityka&#39;s&quot; Golden Leaf confirmed its active, strategic involvement in sustainable development activities, and its presence on the &quot;Diversity IN Check&quot; list confirmed the high quality of its DE&amp;I activities. In addition, as many as 10 of our operator projects were described in the 21st edition of the Responsible Business Forum report, the largest review of ESG initiatives in Poland. 
&nbsp;

results2q23

Improved commercial performance translates into continued revenue growth and stabilization of EBITDA AL

In the first quarter of 2023, T‑Mobile Polska:

<ul>
	<li>Achieved a&nbsp;total revenue growth of 10.3% (YoY) despite lower interconnect revenues.</li>
	<li>Recorded a&nbsp;1.1% (YoY) growth in mobile service revenue.</li>
	<li>Achieved an EBITDA AL of -2.9% due to cost increases in a&nbsp;high inflation environment (especially the energy cost which increased by 170%).</li>
	<li>Maintained a&nbsp;low churn rate of 0.7%. for contract customers.</li>
	<li>Added 708,000 users to its customer base (+6%, YoY).</li>
	<li>Recorded a&nbsp;positive net porting result of +13,900 customers.</li>
	<li>Increased the number of broadband internet users to 182,000 (+91,000, doubled YoY).</li>
	<li>Implemented a&nbsp;hybrid power supply system for base stations as a&nbsp;solution to gradually reduce its carbon footprint, the first of its kind in Poland.</li>
	<li>Continued the modernization of its network to provide customers with the highest quality services.</li>
</ul>

In the first quarter of 2023, T‑Mobile Polska achieved significant growth in total revenue and mobile service revenue. Despite a&nbsp;decrease in interconnect revenue, total revenue amounted to PLN 1.72 billion and increased by 10.3% YoY. During the same period, mobile service revenue reached PLN 1.01 billion, representing a&nbsp;1.1% YoY increase. However, a&nbsp;significant increase in costs due to high inflation (especially energy costs which increased by 170%) reduced the EBITDA AL result by -2.9% YoY to PLN 439 million. The sale of devices had a&nbsp;clear impact on the company&#39;s revenue growth.

<img src="/dam/jcr:abe643f0-4bf1-4cf8-837b-e6c73dcee45d/przychody.2023-07-03-08-45-19.png" style="display:inline-block" />&nbsp;<img src="/dam/jcr:2f740e67-f344-4cc0-9c20-250fa88bdc5f/skoryg.-ebitda-al.2023-07-03-11-59-02.png" style="display:inline-block" /><img src="/dam/jcr:b47624ec-3cea-414c-bb52-42df1b1d3ee6/przychody-z-uslug-mobilnych.2023-07-03-11-59-02.png" style="display:inline-block" />

&nbsp;

T-Mobile incessantly invests in network quality to furnish clients with unsurpassed propositions and services. In the first trimester, it pioneered a&nbsp;hybrid power system for base stations in Poland. Such endeavors enable the operator to not merely achieve climate neutrality goals, but also translate to the loftiest satisfaction scores amongst infrastructure operators.

As of early 2023 Deutsche Telekom Group, of which we are a&nbsp;part, was recognized in the Brand Finance Global 500 report as the most valuable brand in Europe. I&nbsp;have no doubt that T‑Mobile Poland&#39;s activities also contributed to this achievement. But it is not the awards that we put first, but our customers. It is for them that we take care of the highest quality of the network, services and their satisfaction every day. And it is with them in mind that we introduce more and more innovations, so that it is T‑Mobile customers who are the first to benefit from reliable solutions that improve their technological experience. This quarter, we were the first operator in Poland to implement a&nbsp;hybrid power system for base stations, but also free trials of T‑Mobile unlimited Internet through e-SIM without switching operators. In doing so, I&nbsp;can assure you that this is not our last word in building the satisfaction of current and future T‑Mobile customers&ndash;&nbsp;stated Andreas Maierhofer, CEO of T‑Mobile Polska.

By the end of the first quarter, T‑Mobile&#39;s customer base increased by 708k year-on-year, reaching a&nbsp;level of 12.5 million. The churn rate in the contract segment remained low at 0.7%. According to the Office of Electronic Communications&#39; number portability report, T‑Mobile achieved the second-best result among infrastructure operators during this period, registering a&nbsp;positive MNP balance of 13,900 new users.

The company witnessed growth in the number of customers across all segments: contract, prepaid, private, and business. Notably, the increase in customers with broadband internet access deserves attention, which currently stands at 182,000 users (an increase of 91,000 YoY). The number of individual clients opting for convergent packages from T‑Mobile also experiences a&nbsp;steady rise.

<img src="/dam/jcr:d3e447fe-0a93-41af-a78a-81b983d6e890/liczba-klientow.2023-07-03-08-45-19.png" style="display:inline-block" /><img src="/dam/jcr:9f8a68f3-a5bb-4fff-ab5d-e80553ef8a85/liczba-klientow-z-szerokopasmowym-dostepem-do-internetu.2023-07-03-11-59-02.png" style="display:inline-block" />

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In the first quarter of 2023, we continued to observe the economy tackling with double-digit inflation levels and high energy prices, which caused T‑Mobile&#39;s energy costs to soar by 170%. Despite these challenging external conditions, we achieved more than 10% increase in total revenues and expanded our customer base to over 12.5 million. We attribute this positive result to several factors. Primarily, it was the significant interest in our broadband internet services and a&nbsp;very evident surge in device sales. I&nbsp;have no doubt that our solid performance is also a&nbsp;consequence of our focus on the network quality leadership, highest customer satisfaction, consistent implementation of market strategy, accompanied with attention to the company&#39;s financial stability&ndash;&nbsp;stated Juraj Andras, T‑Mobile Board Member for Finance.

<h3>Customers increasingly choose convergent offers</h3>

Since introducing linear television to its portfolio in 2022, T‑Mobile has observed steady growth in interest for the convergent Magenta Dom offering, as well as its individual components, which is reflected in the persistent positive balance of number portability. In the first quarter of this year, the operator worked diligently to make joining T‑Mobile and using its products, including convergent packages, even easier. This approach resulted in the implementation of the first-ever free 3-month trial of T‑Mobile&#39;s unlimited internet via e-SIM in Poland, without changing the operator or signing a&nbsp;contract. Being aware of the quality of its services, T‑Mobile also allows customers to test any service for 30 days. The operator is also focused on developing the prepaid segment &ndash; in April of this year, as the first in Poland, it introduced an offer with unlimited calls to Ukraine within the Heyah prepaid plan, and a&nbsp;T-Mobile prepaid offer featuring the largest market package of 4,800 GB extra for a&nbsp;year.

<h3>Continued growth in the business segment</h3>

The first quarter of 2023 for T‑Mobile in the business segment was marked by stable growth. Compared to the same period in 2022, the operator recorded a&nbsp;+28% increase in number portability in the small business area, as well as double-digit growth in sales of top L/VIP offers and fiber-optic contracts. This was the result of consistent communication and sales activities for the MagentaBiznes offer, as well as the implementation of the MagentaBiznes VIP offer aimed at offices. Importantly, in the first three months of 2023, MagentaBiznes customers significantly more often chose top-shelf smartphones.

Meanwhile, in the segment of the largest companies, T‑Mobile focused on customer needs and creating innovative solutions together with them. This resulted in the implementation of three new services. The first, &quot;Secure Internet,&quot; fully secures T‑Mobile&#39;s internet connection without any intervention in the customer&#39;s infrastructure. &quot;Internet Business Pro&quot; addresses the need for rapid changes in local networks, offering cyber protection mechanisms and the ability to build guest networks for customers, which were previously available exclusively to corporations. The third service is &quot;Workspace as a&nbsp;Service,&quot; through which the customer receives appropriately configured equipment for employees and IT support from T‑Mobile. Importantly, the &quot;as a&nbsp;Service&quot; sales model means that the customer pays a&nbsp;monthly fee instead of incurring investment costs, without burdening their credit capacity.

The beginning of 2023 also marked T‑Mobile&#39;s establishment of two significant partnerships. The operator became a&nbsp;partner of the postgraduate studies &quot;Cybersecurity Management&quot; at the Leon Kozminski Academy in Warsaw, which will help educate new experts in this field. Meanwhile, the collaboration with Siemens will enable offering customers even more possibilities in the area of industrial networks (campus networks).

<h3>Highest network quality</h3>

In the first quarter of 2023, T‑Mobile continues network investments to provide customers with the best quality of services. As the customer base and data transmission demand have increased, data traffic in T‑Mobile&#39;s network rose by 3% compared to the fourth quarter of 2022 and by 30% year-on-year. T‑Mobile addresses these trends by constantly modernizing its network and preparing it for increased loads. In the first quarter, the operator modernized approximately 300 base stations and continued investments in expanding the 5G network. The 5G signal was launched in the 2100 MHz band at over 480 base stations, increasing their number to more than 5,620, and the country&#39;s territorial coverage is at 47% of the population. In 2022, T‑Mobile began optimizing its network to support the development of 4G/LTE and 5G while phasing out old technology like 3G. In the first quarter, the process gained full speed and the 3G network was turned off in most of Poland. not only Network modernization contributes to offering customers the highest quality services using the best technology but also to reducing energy consumption in the operator&#39;s network.

At the same time, the operator consistently implements the ESG strategy, aiming to achieve environmental neutrality throughout the supply chain by 2040, also by applying innovative solutions using renewable energy to power base stations. In addition to installing photovoltaic panels on base stations and other telecommunications facilities, the operator introduced a&nbsp;hybrid installation powering a&nbsp;base station with solar and wind energy. The base station in Brudzowice is the first project of this type in Poland. T‑Mobile plans to introduce similar systems in other locations.

<h3>Steadily towards climate neutrality</h3>

The first quarter of 2023 in terms of responsible business actions involves the consistent implementation of the ESG strategy, hence the operator&#39;s further eco-friendly initiatives. The company decided to reduce the plastic cards on which SIM cards are delivered. This solution will save about 8 tons of plastic materials annually. In its actions, T‑Mobile is also moving towards climate neutrality. As a&nbsp;sign of its full commitment to supporting climate neutrality actions, the operator not only turned off the lighting in its headquarters during this year&#39;s Earth Hour but also summarized the results of its recent actions. Thanks to the analysis of the most energy-consuming instances in the main headquarters building and the introduction of several changes, 12% of energy and 33% of heat from the municipal network were saved compared to the same period in the previous year. Additionally, changes introduced to the vehicle fleet allowed saving 900 tons of CO2 and reducing emissions by 35%.

In the last quarter, the company also implemented projects in the field of digital inclusion. On the occasion of Grandparents&#39; Day, the company reminded about the &quot;Network of Generations&quot; campaign and a&nbsp;free technology course. In February, the operator&#39;s new solution, &quot;8 for Seniors,&quot; premiered. By contacting the Customer Service Office and choosing number 8, customers can access new facilities prepared for the elderly.

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